(4.5 / 5)1391+ Ratings

My Haircare AU Reviews

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Overall Rating

4.5

13 Reviews

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About My Haircare AU

My Haircare AU is a trusted online retailer that has been providing Australians with high-quality hair care and beauty products since 2008. With over 200 leading hair and beauty brands available, the company offers a wide selection of professional salon brands, emerging local brands, and everyday favorites. Customers can find everything they need for their hair, including shampoo, conditioner, styling products, and treatments, as well as makeup, skincare, and nail polish.

My Haircare AU is committed to providing genuine products from authorized Australian distributors and offers fast and reliable shipping. With a team of experienced beauty experts, My Haircare AU is dedicated to providing excellent customer service and helping customers find the right products for their needs.

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My Haircare AU Customer Reviews (13)

0/5

Jörg Wulf

Verified Buyer

Feb 13, 2023

Saidalim Karataev

Verified Buyer

Feb 13, 2023

Viollette Barteaux

Verified Buyer

Feb 12, 2023

Ranger Aubin

Verified Buyer

Feb 11, 2023

Elizabeth Jarrett

Verified Buyer

Feb 11, 2023

Zachary Dale

Verified Buyer

Feb 10, 2023

Lucille Bouvier

Verified Buyer

Feb 9, 2023

Seymour Desilets

Verified Buyer

Feb 9, 2023

Ward Johnson

Verified Buyer

Feb 8, 2023

Fabien Brochu

Verified Buyer

Feb 8, 2023

My Haircare AU Customer’s Q&A

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My Haircare AU FAQs

About Myhaircare.com.au Payment Method?

"Myhaircare.com.au" accepts a variety of payment methods to provide convenience and security for their customers. The options include Credit Card transactions (Visa, MasterCard & American Express) through a secured server, Paypal, Direct Deposit (bank transfer), Afterpay, and Zippay. Transactions are protected with the latest security measures, ensuring customer privacy and data protection. All prices and transactions are conducted in Australian Dollar ($ AUD), and customers are charged at the time of purchase submission after reviewing their shopping cart.

Myhaircare.com.au Return Policy?

For Myhaircare.com.au, the Return Policy allows for returns within 130 days of the invoice date for change of mind purchases. Products must be unopened, unused, and with the original manufacturer's seals. Return shipping is at the buyer's expense. A 10% restocking fee applies for refunds, while store credit can be issued without this fee. For faulty or damaged goods, customers should contact customer support for assistance. As for the Shipping Policy, they offer several delivery options within Australia, including Australia Post Registered and Express, CouriersPlease, and On Demand, with free shipping on orders over $50. International shipping is available through Australia Post and DHL. A signature is required upon delivery, but customers can request for parcels to be left without a signature, accepting responsibility for any loss. If an order has not arrived, customers are advised to contact Myhaircare.com.au for tracking and resolution.

What are some popular brands available on Myhaircare.com.au?

Myhaircare.com.au offers a wide range of popular brands catering to various hair care needs. Some of the notable brands include Keune, Kevin Murphy, and Davines. These brands are known for their quality products and are among the favorites listed on the website. Customers can find a variety of products from these brands, ranging from shampoos and conditioners to styling products and treatments, designed to suit different hair types and concerns.

What are the most affordable products on Myhaircare.com.au?

The most affordable products on Myhaircare.com.au include items such as the Revlon Professional Uniq One Hair Treatment Classic, which is a buy one get one free offer for $29.95, the DuBoa 80 Hair Brush - Large (21.5cm) Blue for $27.95, and various ghd styling sprays priced at $30.40 each. These products offer good value for money and are among the more budget-friendly options available on the website.

What is My Haircare AU’s minimum order amount to qualify for free shipping?

The minimum order amount to qualify for free shipping is $50.

What is the process for change of mind returns?

A return authorization number must be obtained before sending the product back, and refunds will incur a 10% restocking fee.

Can customers get a discount on their first My Haircare AU order?

Yes, customers can get a $15 discount on their first order if they spend $99 or more.

What is My Haircare AU’s warranty policy for GHD hair straighteners?

My Haircare AU’s GHD hair straighteners have a 24-month warranty by Jemella Australia, offering replacement or repair for defective products. Registration is required after purchase.

What is My Haircare AU’s return policy?

My Haircare AU accepts change of mind returns for products purchased within 130 days of the invoice date. For faulty items, they have a warranty from the manufacturer.